# Jira Service Management for the team assistant

**Summary:** The new Jira Service Management integration recognizes tickets and drafts answers automatically, and CSV imports now support HubSpot exports.

**In short:** Bring Jira Service Management into your team assistant.

**Published:** 2025-12-15

- __New integration: Jira Service Management for the Team Assistant__ 🎉 Once the integration is configured and enabled, the AI will automatically start recognising tickets and formulate an answer.
- Jira Service Management tickets can now be imported and used for similar ticket functionality.
- CSV imports now support HubSpot exports.